NOPEC, or the community aggregation group serving 500,000 customers in Northeast Ohio, has released a Frequently Asked Question document after its customers recently found out their electricity contract with FirstEnergy Solutions would be abruptly ending.
FirstEnergy Solutions last Friday told the Northeast Ohio Public Energy Council (NOPEC) that it was canceling its nine-year contract three years early, effective Jan. 1.
Both sides are now locked in a legal battle.
But both parties have also been clear that customers will not lose electricity during the changeover. NOPEC officials said they are in the process of gettting a new provider, but it may mean some customers revert back to the utility until a new deal is struck.
Here is a story from Monday about the cancellation: http://www.ohio.com/business/lin-fisher/firstenergy-solutions-cancels-nopec-electricity-deal-for-500-000-now-locked-in-legal-battle-1.723637?
Here's a link to NOPEC's FAQs: http://ohio.com/polopoly_fs/1.723885.1478030716!/menu/standard/file/Electric%20FAQs%20%282%29.pdf